Gambling Commission Wikipedia
It means the UK safer-gambling rules do not bind it, GamStop self-exclusion does not reach it, and the UK complaints and dispute-resolution route is not available to you for that site. A licence badge that is a flat image with no working link to the regulator is unverifiable by design. A number that cannot be verified at source is not evidence of a licence; it is just a number printed on a page. Players regularly find that an offshore number returns as expired, as belonging to a different company, or as not licensed at all when run through the issuer’s own checker.
Sixty-seven per cent of respondents to this chapter of the consultation stated that ‘cash-out’ Category D slot-style machines should be required to move to an age-restricted area. The government’s position is to proceed with the introduction of an age limit on ‘cash-out’ Category D slot-style machines. The vast majority of respondents (96%) stated that the government should introduce an age limit on ‘cash-out’ Category D slot-style machines of 18 and over. This chapter of the consultation received 46 responses, mainly from licensing authorities and industry. The consultation asked the following questions on ‘cash-out’ Category D slot-style machines. However, we will not mandate that these machines be moved into age-restricted areas as we do not believe that it is proportionate, considering the lower risk posed by these types of machines.
- This is the case even if you hold a licence in another jurisdiction.
- When a premises licence or provisional statement is applied for, the applicant must send a copy to us.
- Arcades and bingo premises are subject to an 80/20 rule which governs the balance of Category B (maximum £2 stake) and Category C or D machines in these venues (up to a maximum £1 stake).
- Typically, the casino will match your deposit by a certain percentage up to a set amount.
This restriction, alongside requirements for non-gambling area, will only apply to those 1968 Act casinos that decide to exercise the enhanced gaming machine entitlement. Only casinos that have a gambling area of 280sqm or more will be eligible to access the enhanced gaming machine entitlement. As gaming machine allowances and machine to table ratios for 1968 Act casinos and Small 2005 Act casinos converge, more consistent size requirements should apply across the two types of licence to ensure a degree of fairness and consistency. Do you perceive there to be any issue with allowing multiple casino licences in the same physical location if gaming machine entitlements are increased as proposed? 1968 Act casinos that are smaller than the configurations of a 2005 Act Small casino but have a gambling area equal to or greater than 280sqm will be able to increase their gaming machine allocations on a pro rata basis commensurate with gambling area.
As such, any change in the composition of gaming machines which results in a higher share of Category B machines will represent an uplift in GGY for operators. While we have no direct evidence on the rate of gambling harm for those participating on gaming machines in bingo and arcade venues specifically, we can use net expenditure and session length data to consider the possible risks of gambling harm. The rationale for considering this option is primarily to ensure that a truly balanced offer of gaming machines is available to customers following the loosening of restrictions from 80/20. We propose that an operator must notify the licensing authority of their intention to increase their number of gaming machines.
Data was also provided on the increase in session times at busy periods in a 1968 Act casino, compared to a 2005 Act casino of comparable size. Data provided for a London casino over a four-week period in October 2019 showed a clear correlation between average dwell time and occupancy rates. Evidence suggests that this can make customers who have secured a machine reluctant to take a break as they may be unable to play again.
Corporate structure and accountability
407.Part 18 contains provisions requiring all licensing authorities to set three-year licensing policies in respect of all of their functions under the Act, including premises licences. Conditions on premises licences can be set by the licensing authority, and by the Secretary of State, or Scottish Ministers. 403.However, premises licences are not the only form of authorisation for the use of premises for providing gambling facilities. This includes betting shops, casinos, bingo premises and arcades. New casino premises licences issued under the Act will fall into one of two categories namely large casino premises licence or small casino premises licence. By signing up to Gamstop, you are given the opportunity to prevent access to all participating UK licensed online casinos in the system for a period of time.
Unlicensed casinos offer no legal protection and may refuse payouts or misuse player data. By taking the time to understand how gambling regulation works and how to verify a casino’s license, you can be confident that you have a real chance of winning when gambling online. Paragraph 9.7 – Pre-2005 Act casinos with grandfather rights (converted casinos) are now permitted to offer betting, subject to The Casinos (Gaming Machines and Mandatory Conditions) Regulations 2025 (opens in new tab) which limit the maximum number of separate betting positions. Paragraph 7.4 – Converted casinos are now permitted to offer betting, subject to The Casinos (Gaming Machines and Mandatory Conditions) Regulations 2025 (opens in new tab) which limit the maximum number of separate betting positions. It is also recommended that, for clarity and to assist future inspections of the premises and administration of the licence, licensing authorities record in their decision the content of the application and particulars of what the authority has granted.
Despite indications from operators that there would not be appetite to site more than 80 machines in a single location, we want to ensure that this is not a possibility, removing the risk that these casinos could site more machines than a Small or even Large 2005 Act casino. Gaming machines must also have suitable characteristics to mitigate against the risk of gambling-related harm, and these characteristics will be in casinos not on gamstop place for any additional gaming machines. When asked about the likely impact of the proposed changes, if a new regime were to take effect with the proposed new maximum of 80 gaming machines, the majority of operators (88%) stated they would look to move onto this regime. We will allow direct debit card payments to be made on gaming machines, subject to the player protection measures outlined within this government response.
432.Additional procedures apply in the case of applications for a casino licence. The exception to this is an applicant for a premises licence that authorises a track to be used for accepting bets. A premises licence will not be issued until to an applicant until he holds an operating licence. Only people with a right to occupy premises are eligible to apply for a premises licence.
James verifies the licence of every casino CasinoReg reviews on the UK Gambling Commission public register. It takes under a minute and it’s the surest way to know a casino is genuinely licensed. No licence details in the footer; no entry on the UKGC public register; no GAMSTOP or safer-gambling tools; pressure to deposit quickly; vague or missing terms; and no clear company name or complaints process.
Businesses that provide online gambling services through websites, apps, or remote devices fall under this category. Applications for operating licences must be submitted through the Gambling Commission’s online licensing system. You will need a premises licence to provide casino games to players in a non-remote setting. We issue operating licences and personal licences; premises licences are issued by local licensing authorities. The Act (as amended) has implications for remote operators and does not impact the powers or authority of licensing authorities. This is so that the authority can control the period within which the full casino premises licence application has to be made.
Our mission is to provide a comprehensive overview of the gambling industry and online casinos in the UK, ensuring that everyone, regardless of their level of experience, can access invaluable insights. This is a dedicated UK casino comparison page, built to help you evaluate legal, UKGC-licensed online casinos based on key features like UKGC License, UK specific bonuses and more. Here you will find all UKGC licensed online casinos currently available in the UK. It is noted that, for the casino sector, this proposal will be taken forward in the context of plans to harmonise the operating and premises licence fees between 1968 Act casinos and 2005 Act Small casinos. As part of the increase in premises fees, industry responses highlighted that they would like to see licensing authorities invest in further staff training to increase knowledge and understanding of gambling legislation, which in their view, would improve engagement.
Guidance for small businesses and sole traders running a gambling business. View guidance about what you need to tell us when you apply for a licence Guidance about the information we’ll ask for when applying for a licence. Find out how much it will cost to apply for a licence and ongoing annual fees. Information about the activities we licence, the fees you need to pay and when. If you want to complain about a gambling business or need further help please contact us.
Read the casinos section of the VOA’s rating manual on GOV.UK (opens in new tab). The Valuation Office Agency (VOA) has more information about 1968 Act casinos, including the legal framework. New casinos under the Gambling Act 2005 (opens in new tab) are restricted to the following areas.
Application Process and Initial Requirements
These included provisions which entitle any AGC or bingo premises licences granted before 13 July 2011 to retain their existing entitlements of Category B gaming machines (four for AGC premises and eight for bingo premises) notwithstanding the new 80/20 rule. Do you agree with the proposal that casino operators will be required to notify licensing authorities and the Gambling Commission if they decide to take-up their entitlement to additional gaming machines under the new regime? This amendment will mean that 1968 Act casinos that meet the same size requirements of Small 2005 Act casinos (subject to our final position on maximum size of gambling space) will be entitled to 80 gaming machines. From data provided by industry, we understand that there are eight 1968 Act casinos that have a gambling area of 1500sqm or over, and a similar number that are close to 1500sqm and which could be expanded if they decide to site more gaming machines and tables. In order for a 1968 Act casino to be entitled to 80 gaming machines, we propose that it must have a gambling area of at least 500sqm, the same minimum requirement for Small 2005 Act casinos. While we anticipate that many casinos of a suitable size will take up the option to increase their gaming machine allowances under these proposals, we are aware that some casinos will not want to site more than 20 gaming machines.
The UKGC actively publishes enforcement actions on its website, and multiple major operators had their licences suspended or revoked in 2025–2026 for breaching the new White Paper rules. All UKGC-licensed casinos must also participate in the GamStop self-exclusion UK scheme, which blocks you from all licensed sites simultaneously. Always verify the specific licence type when you check if a UK casino is UKGC licensed to make sure it covers the games you want to play. When you check if a UK casino is UKGC licensed for online play, confirm the operator holds a Remote Casino Operating Licence.
What you need to tell us when you apply for a licence
The five types of licences included within this are casino premises licences, bingo premises licences, adult gaming centre premises licences, family entertainment centre premises licences, and betting premises licences. For example, a licence for an FEC allows the operator to site an unlimited number of Category C and D gaming machines in premises which are open to all ages. So while debit cards can be used at casino tables, they still cannot be directly used as a form of payment on gaming machines in casinos.
In England and Wales, the government sets a cap and licensing authorities have flexibility below that to set their fees. The maximum annual fee for an adult gaming centre (arcade) is £1,000 in England and Wales, and £700 in Scotland. For example, the maximum annual fee for a large casino is £10,000 in England and Wales, and £7,500 in Scotland. Licensing fees vary by premises type. Therefore, the proposals set out in this chapter will only apply to licensing authorities in England and Wales.
This will ensure that Category C and D machines made available by operators have genuine customer appeal and/or are genuinely available for use, as opposed to being used as a means to increase the number of Category B cabinets a venue can site. The Gambling Commission has raised concern that some of these machines appear to have been designed primarily to maximise the number of Category B cabinet machines which can be sited by an operator, rather than to provide a genuine lower stake gambling offer to customers. However, to mitigate against gambling-related harm, the reform of the rule also seeks to ensure that a genuine offer of lower staking Category C and D machines remain available for customers. Additionally, the reform seeks to allow operators to reduce their energy costs through the removal of unused but energy intensive Category C and D machines and/or increase GGY through increased numbers of higher yielding Category B machines. Some operators were keen to highlight the increasing cost burden for land-based casinos in other areas, but acknowledged the logic of applying consistency across regimes. However, we do not intend on changing any of the requirements placed on operators as we think that the current regulatory framework will ensure that licensing authorities and the Commission are notified when changes are proposed to premises under these circumstances.
The government intends for operating and premises licence fees to be harmonised between 1968 Act casinos and Small 2005 Act casinos. This will help ensure that operators are operating within the regulations and enable licensing authorities to undertake appropriate licence checks. Currently, 1968 Act casinos are not required to have a table gaming area so the premises plan will need to be updated accordingly. It will not be possible for a licensee to rely on an ancillary remote betting licence, even where the SSBT offer is alongside a non-remote offer as the ancillary licence is bound to a betting premises licence.
In cases when gambling providers operate both remotely and non-remotely, they need to hold both online and land-based licenses. Our gambling and casino AML software helps gambling businesses comply with regulations. UK gambling regulations consist of strict AML policies and complex licensing procedures.
View licence details, trading names and authorised domains. Before allowing any wagering, operators must confirm a player’s identity. These apply to staff members who perform key roles within gambling organizations. Granted by local councils, these allow physical locations to be used for gambling. Issued by the Gambling Commission, these are mandatory for businesses offering gambling services in the UK. The Gambling Act 2005 is the central legal framework governing gambling.
The authority licenses operators that meet strict requirements related to player protection, responsible gaming, data security, and financial conduct. While a Curaçao license still does not permit legal access to UK players, it is a popular option for international operators looking for broad market coverage and crypto-friendly conditions. The new body was brought in to try to raise the standards of gambling operators in the jurisdiction and to try to rehabilitate the authority’s international reputation. The CGA can issue two main types of licenses, B2B for service providers and B2C for operators offering gambling directly to players. The Commission runs a structured complaints process for players who experience issues with AGCC-licensed operators, and it remains one of the more respected non-UK regulators in the industry. Established in 2000, the AGCC regulates online gambling for companies that have part of their operations based in Alderney but serve international markets.
These regulations are strict because real money is involved, and regulators want people to have access to secure platforms that offer fair conditions. This fee is non-refundable if you need to withdraw your UK casino license application. This applies to all types of gambling businesses, which we’ll explain in greater detail in the license types section. Their regulatory bodies are among the most respected in the gambling industry. That explains why several pioneers in the gambling space are based in the UK. Remote external lottery manager operating licence
The Malta Gaming Authority (MGA) is a respected EU regulator — many good operators hold both — but on its own it doesn’t provide UK-specific protections like GAMSTOP. If gambling itself is causing difficulty, please see our responsible gambling page for free, confidential support. UK licensing conditions have tightened significantly, making Britain one of the most protective markets in the world. Each of our reviews lists the operator and licence number, verified on the public register. Casinos must verify you’re 18+ and confirm your identity (KYC), which protects against under-age gambling and fraud, and keeps your account secure.